Who is this help guide for?
FeastPlan serves planning teams and invited guests. The web app is the main planning, management and moderation center. The mobile app is for quick actions, guest experience and on-site use.
Organizers and teams
Create events, prepare guest lists, manage venues and seating, send invitations, track RSVP and self-seating requests, and moderate memories and feedback.
Guests
Open invitation links, RSVP, select a seat when allowed, upload event photos, use Find Me to locate photos they appear in, and leave feedback or venue reviews.
What order should a new member follow?
The healthiest workflow is to set up the operational foundation first, then share public guest links, monitor the event, and finally moderate memories and feedback.
- Set up the account and organization. Invite team members, assign roles and complete billing details.
- Prepare the contact book. Add contacts by CSV, phone import or manually; define tags early.
- Create the venue and layout template. Venue and layout are the foundation for seating and self-seating.
- Create the event and attach guests. Confirm date, venue, visibility, self-seating and plus-one settings.
- Check plan limits. Guest, SMS and AI limits should match the event size.
- Send invitations. Track RSVP statuses and delivery issues after email/SMS delivery.
- Finish the seating plan. Finalize manual assignment, auto-assignment and locks before the event.
- Share the Memories QR link. Enable photo upload and Find Me during weddings, engagements or meetings.
- Moderate after the event. Approve or reject photos, comments, feedback and venue reviews.
- Export and review reports. Review RSVP, feedback, NPS, invitation and photo outcomes with the team.
Should I use web or mobile?
| Need | Recommended platform | Why? |
|---|---|---|
| Event, guest, venue and seating setup | Web | Wide screens, tables, editors and detailed settings are more efficient. |
| Fast event-day checks | Mobile | Best for notifications, quick list checks and guest links. |
| Memories QR sharing and photo upload | Web and mobile | Organizers manage on web; guests upload from mobile or browser. |
| Find Me photo discovery | Mostly mobile | Selfie and photo access are more natural on phones. |
Key decision points
Should self-seating be enabled?
Enable it if guests may pick their own seat. Use organizer approval if you need control.
Should photos publish automatically?
Moderation is recommended for large events so unsuitable or mistaken uploads are checked first.
When should Find Me be enabled?
Enable it when guests should find photos they appear in. Consent, selfie upload and retention must be clear.
When is an upgrade needed?
Upgrade before invitations or operations are blocked by guest, SMS or AI limits.
How do photo upload and selfie recognition work?
The organizer shares a Memories QR code. Guests upload event photos from that link, track their own uploads in My Uploads, and can use Find Me to upload a consent-based selfie so FeastPlan can show and let them download approved photos they appear in.
Organizer prepares the QR code
In Event > Memories, the organizer enables the album, configures guest upload and moderation, and enables Find Me when selfie recognition should be available.
Guests upload photos
Guests open the QR code in the mobile app or browser, choose photos from the library or camera, and upload through the presigned S3 flow.
Selfie recognition requires consent
Find Me only runs after explicit guest consent. The selfie is not shown in the public gallery and is processed in the private Rekognition bucket.
Guests download matched photos
The search uses approved event photos only. Matched photos are shown to the guest so they can download the photos they appear in.
Frequently asked questions
Should I create the event or venue first?
If the venue and layout are ready, event setup is faster. You can still create the event first and attach the venue later.
When should I share the QR code?
After checking album settings and moderation. Use table cards, displays or invitation notes at the venue.
Can guests use FeastPlan without installing the app?
Yes. Public RSVP, self-seating, memories, feedback and review links work in a browser too.
Is Find Me safe?
Find Me requires explicit consent. Selfies should stay private, results should use approved photos only, and retention cleanup must run.