Who is this help guide for?
FeastPlan serves planning teams and invited guests. The web app is the main planning, management and moderation center. The mobile app is for quick actions, guest experience and on-site use.
Organizers and teams
Create events, prepare guest lists, manage venues and seating, send invitations, track RSVP and self-seating requests, and moderate memories and feedback.
Guests
Open invitation links, RSVP, select a seat when allowed, upload event photos, use Find Me to locate photos they appear in, and leave feedback or venue reviews.
What order should a new member follow?
The healthiest workflow is to set up the operational foundation first, then share public guest links, monitor the event, and finally moderate memories and feedback.
- Start with the venue for individual events. Wedding, engagement and private-event users can create a venue and layout without creating an organization first.
- Verify your account by e-mail. During sign-up, the e-mail code completes registration and sign-in. Phone verification is not required for account registration.
- Set up the business team only if needed. Catering companies, venues and teams use organizations for members, roles and billing details.
- Prepare the contact book. Add contacts by CSV, phone import or manually; define tags early.
- Create the venue and layout template. Venue and layout are the foundation for seating and self-seating. Public venues need grouped address details for reliable discovery and filtering.
- Create the event and attach guests. Confirm date, venue, visibility, self-seating and plus-one settings.
- Check plan limits. Guest, SMS and AI limits should match the event size.
- Design invitations and SMS text. Use Invitation Designer for the title, message, colors and optional real invitation image; use SMS Message Studio to edit default text, variables and segment count; then track RSVP statuses after email/SMS/WhatsApp delivery; WhatsApp can be sent by tracked automation or free manual links from the organizer phone.
- Finish the seating plan. Finalize manual assignment, auto-assignment and locks before the event.
- Share the Memories QR link. Enable photo upload, file download, guest book and Find Me during weddings, engagements or meetings.
- Run Event Day operations. Use Event Day to track persistent check-in, not-arrived VIP guests, task owners and latest signals across web and mobile.
- Moderate after the event. Approve or reject photos, comments, feedback and venue reviews; export approved photos through manifest/ZIP when needed.
- Export and review reports. Review RSVP, feedback, NPS, invitation and photo outcomes with the team.
Should I use web or mobile?
| Need | Recommended platform | Why? |
|---|---|---|
| Event, guest, venue and seating setup | Web | Wide screens, tables, editors and detailed settings are more efficient. |
| Fast event-day checks | Mobile | Best for persistent check-in, task ownership, notifications, quick list checks and guest links. |
| Memories QR sharing, photo upload and downloads | Web and mobile | Organizers manage on web; guests upload from mobile or browser, while approved photos support live slideshow and manifest/ZIP export. |
| Find Me photo discovery | Mostly mobile | Selfie and photo access are more natural on phones. |
Key decision points
Should self-seating be enabled?
Enable it if guests may pick their own seat. Use organizer approval if you need control.
Should photos publish automatically?
Moderation is recommended for large events so unsuitable or mistaken uploads are checked first.
When should Find Me be enabled?
Enable it when guests should find photos they appear in. Consent, selfie upload and retention must be clear.
When is an upgrade needed?
Upgrade before invitations or operations are blocked by guest, SMS or AI limits.
How do photo upload and selfie recognition work?
The organizer shares a Memories QR code. Before uploading photos, commenting, reacting or using Find Me, guests verify their full name with email or phone; other public guests only see the verified full name.
Organizer prepares the QR code
In Event > Memories, the organizer enables the album, configures guest upload and moderation, and enables Find Me when selfie recognition should be available.
Guests verify and upload photos
Guests open the QR code in the mobile app or browser, verify full name with email or phone, choose photos from the library or camera, and upload through the presigned S3 flow.
Selfie recognition requires consent
Find Me only runs after explicit guest consent. The selfie is not shown in the public gallery and is processed in the private Rekognition bucket.
Guests open, share and request review
The search uses approved event photos only. Matched photos are shown to the guest so they can open/share the photos they appear in and request removal when needed.
Frequently asked questions
Should I create the event or venue first?
If the venue and layout are ready, event setup is faster. You can still create the event first and attach the venue later.
When should I share the QR code?
After checking album settings and moderation. Use table cards, displays or invitation notes at the venue.
Can guests use FeastPlan without installing the app?
Yes. Public RSVP, self-seating, memories, feedback and review links work in a browser too.
Is Find Me safe?
Find Me requires explicit consent. Selfies should stay private, results should use approved photos only, and retention cleanup must run.