What is the web app for?
The web app is the planning and control surface. The goal is to build the event data model in the right order, control guest-facing experiences and keep one source of truth for the team.
Recommendation: Use web as the main workspace before the event. Use mobile for fast tracking, notifications, guest flows and event-day actions.
Recommended sequence for web users
- Start with venue and layout for individual use. Wedding or engagement users can define the venue, upload or draw the floor plan, then use AI detection without an organization.
- Set up organization and roles for business use. Catering companies, venues and teams define owner, admin, editor and viewer roles early.
- Prepare contacts. Add contacts manually, by CSV or import; define family, work, VIP, children and protocol tags.
- Create venues and layouts. Venue is the place record; layout is the floor plan. Public venue records also need country, region/state, city, district and postal code.
- Create the event. Set date, venue, visibility, self-seating, plus-one and approval rules.
- Attach guests. Check email and phone fields before invitations; use sorting and bulk guest actions to add tags or set invitation language faster.
- Check plan limits. Guest count, SMS allowance and AI quota must match the event size. Upgrading from an event keeps that event preselected on Billing.
- Design invitations and SMS text. Create a reusable Invitation Designer card, prepare the SMS Message Studio text and variables, choose them during sending, then track delivery, opens and RSVP statuses.
- Design seating. Use auto-assignment as a draft, then manually review important tables.
- Manage self-seating requests. Direct mode is fast; approval mode provides control.
- Enable Memories and share QR. Check moderation, comments, reactions, Find Me, live slideshow, manifest/ZIP export, photographer/contributor links and retention settings.
- Prepare Event Day and files. Persistent check-in, task ownership and shared files keep web and mobile teams aligned on the same operational state.
- Use notifications as shortcuts. Click a notification to open its source screen, such as Memories, Messages, Self-seat or Billing.
- Collect post-event feedback. Track feedback, NPS, messages and venue reviews.
What do web modules do?
| Module | Purpose | When to use it |
|---|---|---|
| Dashboard | Overview of events, RSVP status and quick actions. | Daily tracking and missing work checks. |
| Business / Team | Team members, roles and organization details for catering companies, venues and teams. | Business/team setup and team changes. |
| Contacts | Reusable contact pool. | Before event creation to improve data quality. |
| Venues | Venue records, grouped address fields, cover images and layout templates. Public venues require country, region/state, city, district and postal code. | First step for individual wedding or engagement users, and before seating for repeated events. |
| Layout Editor | Builds the floor plan with tables, stage, doors, columns, labels, images and AI table detection. | Before seating. |
| Events | Combines guests, invitations, seating, memories and settings. | The main operational record. |
| Guests | Manages guest list, RSVP, VIP, plus-one, table sorting, bulk tags and bulk invitation language updates. | Before invitations and during RSVP tracking. |
| Invitation Studio | Sends/tracks email, SMS and WhatsApp invitations, manages language strategy, supports Invitation Designer cards and SMS Message Studio templates with variables, segment count and safe opt-out wording, plus automatic WhatsApp delivery or free manual WhatsApp links for designed or uploaded invitation images. | After guest data is clean and immediately before sending. |
| Seating | Manages table and seat assignments manually or automatically. | As RSVP responses arrive and before final review. |
| Memories | Manages QR photo album, comments, reactions, moderation, Find Me, live slideshow, manifest/ZIP export and photographer/contributor links. | During and after the event. |
| Event Day | Manages persistent check-in, not-arrived/VIP signals, task ownership and latest operational alerts. | For event-day team coordination. |
| Files | Shares event files with participants for download. | For menus, schedules, technical files or travel notes. |
| Feedback, Messages, Reviews | Collects evaluations, guest messages and venue reviews. | After the event. |
| Billing | Shows plan, limits, payments and usage; Starter, Memories Plus, Event Day Pro and Partner Suite are tracked as package keys. Upgrade links opened from an event keep that event selected. | Before invitations and large events. |
How does web manage photo upload and selfie recognition?
On web, the organizer manages the album, QR code, moderation and Find Me settings. The guest photo upload and selfie recognition experience follows those settings.
- Enable the Memories album. Open Event > Memories, enable the album, and generate the public access code or QR link.
- Configure guest upload. Decide whether guests can upload photos, the maximum photos per guest, and whether comments and reactions are allowed.
- Choose moderation. For large events, use pending/approved/rejected moderation so photos are reviewed before appearing in the gallery.
- Enable Find Me. If guests should find photos they appear in, enable face matching and set retention between 1 and 90 days.
- Share the QR code. Use table cards, screens, invitation notes or entry signs. Guests can open the same link in the mobile app or browser.
- Monitor results and privacy. Find Me searches approved photos only. Selfies must remain private, consent revoke must be available, and retention cleanup must run.
Important web-side decisions
Where should I clean guest data?
Start in Contacts. Missing emails, wrong phones and tags affect invitations, SMS and seating.
How much should I trust auto-seating?
Use it as a fast first draft. Review VIP, family and sensitive relationships manually.
Should Memories moderation be on?
Yes for public galleries.
When should I upgrade?
Before invitation sending is the safest time.
Web frequently asked questions
Can multiple people edit the same seating plan?
Yes, with realtime presence, cursors and locking.
Are venue and layout the same?
No. Venue is the place record; layout is the floor plan. Public venue records also need country, region/state, city, district and postal code.
How do I update seating after RSVP responses?
Track Guests and Seating together; remove non-attendees from assignments.
Where do I share the photo upload link?
Use the public access code or QR link from the event Memories area. For photographers, create a scoped contributor link that only allows album upload.
Which photos appear in Find Me?
Only approved event photos should be included in results.